KEEP TRACK OF YOUR SYSTEM

Automated IT documentation

All companies are facing the challenge of documenting their IT landscape. They have to ensure that their documentation is kept accurate, complete, and up to date, in order to conform to current compliance guidelines.

In addition, good documentation supports the process of coordination with the various departments: having access to the same information generally ensures that everyone reaches the same understanding of roles and responsibilities more quickly.

However, the maintenance of existing documentation is often neglected in favor of other priorities. Some things that can get in the way of good documentation maintenance are: 

  • Existing members of staff have too many different responsibilities
  • Areas of responsibility are unclear
  • There are no cross-divisional workflows in place for IT documentation
  • IT documentation is regarded as no more than an additional burden without any benefits for staff
  • There are no regular checks of IT documentation
  • There is a low level of automation for IT documentation
  • Incomplete asset management
  • A lack of transparency regarding dependencies

 

You have the knowledge, we can consolidate it

By connecting the various operational data sources, we can provide a consolidated repository via Go4 transformation. Both the individual components and their interdependencies are shown. Through visualization, the information obtained provides added transparency. The visualized data can be updated at any time with automatic readout of the data sources.

 

You need to document your IT landscape, we pave the way

Rapid implementation and a high degree of automation minimize your staff’s input in documenting your IT landscape.

Our system not only supplies consolidated data and their dependencies: low maintenance requirements and rapid results also ensure a high degree of staff acceptance.

The documents are generated in common file formats (Word, Excel, PDF) and can be stored directly in a DMS such as SharePoint. Paper documents are only needed if your company’s workflows require this.

Write us using the contact form below. We will be happy to give you a call.

 

The GORDIS team

Click on info buttons>-------- from left to right getting more information about the IT-Documentation solution.
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OPERATIONAL DATA SOURCES


The information in your operational data sources is used as the basis for your IT documentation. These sources contain information on processes, services, the network, applications, and servers.

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Durch klick auf diese-> Info Symbole erhalten Sie weitere Erklärungen zur dargestellten IT-Dokumentationslösung.

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continuous system improvement process (CSI)


The data is loaded into the Go4-transformation repository on a daily basis and checked for completeness and consistency. Any need for optimization is reported automatically to the person in charge of the source systems and the implementation of the correction is monitored.

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ONLINE DOCUMENTATION


Information on the IT landscape can be viewed directly using the rapid search feature and the relevant views.

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Go4-transformation


For automated IT documentation, you require the following modules: data collection/repository and KPI reporting/dashboard/reporting

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AUTO-GENERATED IT DOCUMENTS


Predefined templates are auto-filled using the current data in the Go4 transformation repository, generating up-to-date IT documents. These are checked by the authorized members of staff using a specified approval procedure and then released to a document management system – in this example, Microsoft SharePoint.

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LIFECYCLE


The company guidelines are used to specify rules as to which IT document is to be updated and when. The update process starts at the specified time.

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IT DOCUMENTS IN THE DMS


The IT documents are managed by the DMS. The documents can also be retrieved via direct links in Go4-transformation.